Testimonials

The final result exceeded our expectations – the quality of the products was even better than we had envisaged

We have been absolutely delighted with Chalet Shop’s service from beginning to end.   The team’s attention to detail, response rate, willingness to overcome issues, and overall investment in getting the job done right in a very personalised way were simply outstanding.  The final result exceeded our expectations – the quality of the products was even better than we had envisaged.  If you have any worries at all about purchasing all the products from mood boards and photos, there’s no need to worry!  The installation was also seamless and the onsite team another pleasure to work with.  They took away absolutely all the hassles of selecting, ordering, delivering and assembling all products for us, including taking away all the packaging, which could very well have been a nightmare given that we aren’t based in France and speak French poorly!  Save yourself all the hassle – the delivery and installation fees are well worth it for this efficiency alone and you will be delighted with the final result.

Dorothy – Chatel , France – July 2019

Anyone purchasing a property abroad should use Chalet Shop. It was a totally stress free experience for me and I now have 2 beautifully furnished apartments 

Chalet-shop came to my rescue when I had purchased 2 small ski apartments in France. Due to family and work commitments I had no time at all to visit the properties throughout the buying process let alone furnish them.  Hannah and her team at Chalet-shop totally understood this and I was comfortable giving them free rein to fully furnish both properties throughout.  Hannah’s taste is impeccable and she had many brilliant ideas without overwhelming me with having to make too many decisions.  She liaised with the developer and the management agency to ensure that all work was complete prior to the installation. She also arranged for carpentry work and curtains to be made.  Hannah’s communication throughout the process was excellent and any obstacles that presented themselves were expertly overcome.  
Anyone purchasing a property abroad should use Chalet-shop.  It was a totally stress free experience for me and I now have 2 beautifully furnished apartments.

Sophie -Le Plagne , France – August 2019

The furniture was delivered and installed on time and the team organised and supplied everything from lights on the walls to a cork screw in the kitchen

Hannah and her team were a pleasure to deal with throughout the process,from the very first email contact they were professional and quick to respond. They understood the brief and provided a good range of ideas that were within the budget and at no point did I feel under pressure to increase the spend which is something I have experienced previously when working with interior designers. The furniture was delivered and installed on time and the team organised and supplied everything from lights on the walls to a cork screw in the kitchen. I spotted my new neighbour who was also equipping his apartment unloading pillows from a John Lewis box and complaining that they had sent the wrong ones and at that point I realised what a headache it must be to do this all yourself without the help of Chalet Shop! Many thanks to Hannah and the team

Mike -Val d’Isere, France – May 2019

It goes without saying that the furniture quality was excellent and they dressed the whole chalet ready for use 

Having agreed to purchase a new build 6 bed chalet in Combloux, France, we had originally intended to take the developer’s fit-out package. We soon realised that the furniture quality was poor to say the least and were introduced to Chalet Shop.
Hannah and her team immediately jumped into action and came up with mood boards for all the rooms which made selection easy and included some bespoke items. The whole process was hassle free as they took on the workload and even thought about the things I would have forgotten like children’s cutlery and plastic glasses for outside.
The delivery was super efficient and Chalet Shop had local personnel in Chamonix for curtains, television & wi-fi set up and a handyman. It goes without saying that the furniture quality was excellent and they dressed the whole chalet ready for use.
It would have been a logistical nightmare without Chalet Shop! Thank you.

Alistair -Combloux, France – April 2019

Overall a fantastic service from start to finish  

Having recently bought a chalet, we were unsure about how to go about furnishing it. Hannah and her team provided invaluable guidance, styling, sourcing and installation. The inevitable small snags were dealt with quickly and professionally. Overall a fantastic service from start to finish.

Paul -Saint Martin de Belleville, France – March 2019

I am so grateful for their professional and excellent client care  

Having had the good fortune of buying a beautiful ski apartment in Chatel, I was feeling daunted by the prospect of fitting it out. I came across Chalet Shop after an internet search and sent an enquiry e-mail. There was not much time as I first contacted them in September 2018 and wanted to be ready by Christmas. This seemed like an impossible ask… but by Xmas 2018 we were in. Vikki was incredibly helpful – great with practical, stylish design, informative and realistic about delivery schedules, logistically ordered and organised in terms of bringing it all together. I cannot recommend Vikki and the Chalet Shop more highly. I am very grateful for their professional and excellent client care and service.

Miranda – Chatel, France – December 2018

I don’t think they could have done a better job had they seen the chalet!

Hannah and Sally were absolutely amazing when it came to furnishing our chalet.  I was at the other end of the world, having not even seen the property myself and Hannah (who was my point of contact)  studied the plans and worked from some photos. I don’t think they could have done a better job had she seen the chalet! Everything fitted and looked perfect on our arrival as Hannah had arranged for everything to be unpacked and even the beds were made! Not once did Hannah try and persuade me to buy more than was needed. I never felt that she was trying to make a sale. I would not hesitate to recommend Chalet Shop to anyone who is furnishing a chalet.
Nena – Combloux, France – September 2018

I would recommend them to anyone

I have just completed a two year project to extend and refurbish my chalet in Switzerland. Chalet shop have been extremely helpful, offering a very personal service, especially in helping me save the 12% difference between UK VAT and Swiss VAT.
The quality of all the items, from bedding to garden furniture, is excellent and I would recommend them to anyone embarking on either buying a property abroad or wishing to upgrade/modernise an existing property, as a ‘partner’ in their project.
David – Nendaz, Switzerland – June 2018

The team are amazingly efficient, adapt their ways of working to suit your approach and most importantly complete the project on time and to budget

I selected The Chalet Shop based on the quality of the furniture and fittings on their web site and a ‘gut feel’ follow up conversation with Hannah.  I have never once regretted my decision as The Chalet Shop worked tirelessly to fully furnish a 6 bedroom chalet and each room is different, whilst coordinating with the overall chalet theme.  Hannah and the team understood very quickly what I liked and didn’t and flexibly and helpfully selected pieces that would work with room dimensions, colour schemes and our family needs.  Our chalet now looks amazing and all ages are able to enjoy it.  I would have no hesitation in recommending The Chalet Shop and in particular Hannah.  The team are amazingly efficient, adapt their ways of working to suit your approach to selection and most importantly complete the project on time and to budget.

Karen – Champéry, Switzerland – April 2018

Eye for detail

Hannah’s eye for detail made The Lodge a wonderful place to relax and enjoy the mountains as if I was in my own home.

Richard Branson – Verbier, Switzerland – May 2016

Easy to deal with from beginning to end

Chalet Shop has been easy to deal with from beginning to end.  They gave me some great ideas for my apartment and the products in the package are all high quality.  I couldn’t be happier with my new pad and seem to be spending more and more time there!

Phil – Chatel, France – January 2016

Always a treat to get there and open boxes from your shop

We got back to the chalet over New Year.  It’s always a treat to get there and open boxes from your shop!!

Debby, Haute-Nendaz, Switzerland – May 2014

You have been the difference between utter chaos and a lovely holiday!
It really has felt like Christmas ! I am delighted with the quality of the kitchenware, crockery and all the beautiful accessories. The linen and towels are really 5 star. Thank you for always giving such excellent and speedy service. It has been a pleasure working with you. You have been the difference between utter chaos and a lovely holiday! I am delighted. 

Lucy – Wald, Austria – August 2016

Lovely people to deal with, great service

When we initially bought our small apartment in France the excitement was soon overtaken by the reality of the daunting task of furnishing the property to a standard that we wanted and that would be expected in a rental property. After some research we found Chalet Shop and immediately realised that having a professional approach to managing the process, including sourcing and delivering furniture and equipment was far more beneficial to us as it removed the stress of waiting for deliveries from a number of shops and avoided the need for us to be in when deliveries were made. Communications were excellent with Chalet Shop at all stages of the process and the end result is that we have a beautifully furnished apartment with quality fittings. We would completely recommend Chalet Shop to anyone and we have actually bought some items for our home in Edinburgh. Lovely people to deal with, great service.

Craig & Rosie – Samoens, France – October 2017

We are thrilled with the result

We used Chalet Shop to furnish our new Ski Property to take the hassle and stress out of getting it ready in time to rent this winter. We are thrilled with the result and so pleased we chose to work with Hannah, Sally and their great team! 

Tina – Meribel – May 2017

Endless suggestions and flexibility

Thank you so much for all your help, endless suggestions and flexibility. It has made the whole process so smooth and we are thrilled with the end result. We can’t wait to have many family holidays there.

Natasha – Vaujany, France – July 2017